Pre Order Terms and Conditions
At Maison Zee, our products are thoughtfully sourced and handcrafted in Morocco in small batches. As a small independent brand, we prioritise considered production and ethical craftsmanship; which means certain products may be offered on a pre-order basis when demand exceeds stock or new collections are being made.
Pre-ordering allows you to secure your product while supporting mindful, artisan-led creation. Payment is taken at the time your order is placed to reserve your item, and by completing a pre-order, you authorise Maison Zee to charge your chosen payment method immediately.
Estimated dispatch dates will be displayed on the product page and in your order confirmation email. These dates are estimates and may change due to artisan production schedules, material availability, or unforeseen delays. Whilst we always do our best to dispatch within the stated timeframe, delivery dates are not guaranteed.
If you request any changes to your pre-order after purchase, please note this may affect your dispatch date and may incur additional shipping costs.
Thank you for supporting small-batch craftsmanship and helping us honour the artisans and heritage behind every Maison Zee product.
Need help?
Frequently Asked Questions
When is the dispatch date?
Your pre-order is scheduled to be dispatched between 20th and 27th November. Please note this is an estimated timeframe and not a guaranteed delivery date. Actual dispatch may vary due to production schedules, supplier availability, or other unforeseen circumstances. The estimated delivery date shown in your confirmation email may be updated if necessary, and we will keep you informed of any changes.
If you change your mind about a pre-order, you may request a refund within 3 days of placing your order. To do so, please email us at info@maisonzee.com with your order number and refund request. Once approved, your refund will be issued to your original payment method.
Please note: after the 7-day window, pre-orders are not eligible for a refund as they are made to secure limited small-batch production. All non pre-order purchases are eligible for store credit only.
At Maison Zee, we work closely with our partners and logistics teams to ensure your order reaches you as smoothly and quickly as possible. However, occasional delays may occur due to production schedules, customs, courier issues, or other circumstances outside of our control.
Should there be any delay to your shipment, we will do our best to keep you informed and updated along the way. Please note that shipping timeframes provided at checkout are estimates and not guaranteed delivery dates.
We truly appreciate your patience and understanding; as a small brand creating limited-batch products in Morocco, occasional delays can happen, but your order is always crafted and handled with care.
Pre-Order Our Best-Seller
Unlock the Moroccan Secret to Glowing Skin
Pre-Order Now & Save 25% On Our Biggest Sale Ever!
Your body deserves as much love as your face. Meet the Miss Hammam Bundle - the authentic at-home re-creation of the traditional Moroccan Hammam ritual, designed to cleanse, exfoliate, detoxify, and deeply nourish your skin from head to toe.
Infused with ethically sourced, pure Argan oil from Morocco’s iconic Argan trees, this luxurious ritual turns your bathroom into a spa-like Hammam experience, leaving your skin incredibly soft, smooth, and radiant.
Why This Bundle Is on Pre-Order 🤎
We're a small business dedicated to doing things the right way. Each ingredient is responsibly sourced in Morocco, supporting local women-led cooperatives and traditional harvesting practices.
Producing in small ethical batches means we avoid waste, ensure premium quality, and stay true to our roots - and pre-orders help us continue this mission sustainably.
In return, you get our biggest discount EVER.
Pre-Order & Save 25%
Worth: £59.96 when bought individually
This bundle delivers the complete Hammam experience at the lowest price we’ve ever offered; and much cheaper than buying each product separately.
Order now and your bundle will arrive well before Christmas! Making it the perfect luxe gift or festive self-care treat.
Why You’ll Love It
✔ Authentic at-home Moroccan Hammam ritual
✔ Ethical sourcing from Morocco’s Argan trees
✔ Nourishing, natural, glow-boosting ingredients
✔ A TikTok-loved body care favourite
✔ Huge value - save vs buying individually
✔ Perfect for gifting or treating yourself
Bring the ancient Moroccan spa tradition home. Renew, nourish, and glow with a ritual that's been perfected over centuries; delivered in time for Christmas at a price you'll never see again.
Pre-order today & glow the Moroccan way.
Got a question about pre-orders? Tap Here: Pre-Order Policy.