Privacy Policy
MAISON ZEE LIMITED, a company registered in the United Kingdom with company registration number 14535658. We value your privacy and strive to protect your personal information. Please read this policy carefully to understand how we collect, use, store, and protect your data. By accessing our websites or using our services, you agree to the terms outlined in this Privacy Policy.
Updates to Privacy Policy
We regularly review our privacy notice to ensure its accuracy and relevance. We encourage you to check back periodically to stay informed about how we handle your personal information.
Third-Party Websites
Our websites may contain plug-ins and applications that link to third-party websites. Please be aware that clicking on these links or enabling their connections may allow others to collect or share personal information about you. We do not have control over these third-party websites and their privacy statements. We advise you to exercise caution when leaving our websites and recommend reviewing the privacy notice of each website you visit.
Information We Collect
We collect various types of personal information about you, which we categorize as follows:
Identity Information: This includes your first name, last name, username or similar identifier, and title.
Contact Information: This encompasses your billing address, delivery address, email address, and telephone numbers.
Financial Information: This refers to your bank account and payment card details.
Transaction Information: This comprises details about payments to and from you, as well as other information regarding products and services you have purchased from us.
Technical Information: This includes your internet protocol (IP) address, login information, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our websites.
Profile Information: This encompasses your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Information: This refers to information about how you use our websites, products, and services.
Marketing and Communications Information: This includes your preferences in receiving marketing material from us and our third parties, as well as your communication preferences.
Need help?
Frequently Asked Questions
When is the dispatch date?
Your pre-order is scheduled to be dispatched between 20th and 27th November. Please note this is an estimated timeframe and not a guaranteed delivery date. Actual dispatch may vary due to production schedules, supplier availability, or other unforeseen circumstances. The estimated delivery date shown in your confirmation email may be updated if necessary, and we will keep you informed of any changes.
If you change your mind about a pre-order, you may request a refund within 3 days of placing your order. To do so, please email us at orders@maisonzee.com with your order number and refund request. Once approved, your refund will be issued to your original payment method.
Please note: after the 7-day window, pre-orders are not eligible for a refund as they are made to secure limited small-batch production. All non pre-order purchases are eligible for store credit only.
At Maison Zee, we work closely with our partners and logistics teams to ensure your order reaches you as smoothly and quickly as possible. However, occasional delays may occur due to production schedules, customs, courier issues, or other circumstances outside of our control.
Should there be any delay to your shipment, we will do our best to keep you informed and updated along the way. Please note that shipping timeframes provided at checkout are estimates and not guaranteed delivery dates.
We truly appreciate your patience and understanding; as a small brand creating limited-batch products in Morocco, occasional delays can happen, but your order is always crafted and handled with care.
Pre-Order Our Best-Seller
Black Friday Offer!
Pre-Order Now & Save 40% On Our Biggest Sale Ever!
Your body deserves as much love as your face. Meet the Miss Hammam Bundle - the authentic at-home re-creation of the traditional Moroccan Hammam ritual, designed to cleanse, exfoliate, detoxify, and deeply nourish your skin from head to toe.
Infused with ethically sourced, pure Argan oil from Morocco’s iconic Argan trees, this luxurious ritual turns your bathroom into a spa-like Hammam experience, leaving your skin incredibly soft, smooth, and radiant.
Why This Bundle Is on Pre-Order 🤎
We're a small business dedicated to doing things the right way. Each ingredient is responsibly sourced in Morocco, supporting local women-led cooperatives and traditional harvesting practices.
Producing in small ethical batches means we avoid waste, ensure premium quality, and stay true to our roots - and pre-orders help us continue this mission sustainably.
In return, you get our biggest discount EVER.
Pre-Order & Save 40%
Worth: £59.96 when bought individually
This bundle delivers the complete Hammam experience at the lowest price we’ve ever offered; and much cheaper than buying each product separately.
Why You’ll Love It
✔ Authentic at-home Moroccan Hammam ritual
✔ Ethical sourcing from Morocco’s Argan trees
✔ Nourishing, natural, glow-boosting ingredients
✔ A TikTok-loved body care favourite
✔ Huge value - save vs buying individually
✔ Perfect for gifting or treating yourself
Bring the ancient Moroccan spa tradition home. Renew, nourish, and glow with a ritual that's been perfected over centuries.
Pre-order today & glow the Moroccan way.
*Please note that we aim to ship Preorder within 6-8 weeks of the order being placed
Got a question about pre-orders? Tap Here: Pre-Order Policy.