Privacy Policy
MAISON ZEE LIMITED, a company registered in the United Kingdom with company registration number 14535658. We value your privacy and strive to protect your personal information. Please read this policy carefully to understand how we collect, use, store, and protect your data. By accessing our websites or using our services, you agree to the terms outlined in this Privacy Policy.
Updates to Privacy Policy
We regularly review our privacy notice to ensure its accuracy and relevance. We encourage you to check back periodically to stay informed about how we handle your personal information.
Third-Party Websites
Our websites may contain plug-ins and applications that link to third-party websites. Please be aware that clicking on these links or enabling their connections may allow others to collect or share personal information about you. We do not have control over these third-party websites and their privacy statements. We advise you to exercise caution when leaving our websites and recommend reviewing the privacy notice of each website you visit.
Information We Collect
We collect various types of personal information about you, which we categorize as follows:
Identity Information: This includes your first name, last name, username or similar identifier, and title.
Contact Information: This encompasses your billing address, delivery address, email address, and telephone numbers.
Financial Information: This refers to your bank account and payment card details.
Transaction Information: This comprises details about payments to and from you, as well as other information regarding products and services you have purchased from us.
Technical Information: This includes your internet protocol (IP) address, login information, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our websites.
Profile Information: This encompasses your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Information: This refers to information about how you use our websites, products, and services.
Marketing and Communications Information: This includes your preferences in receiving marketing material from us and our third parties, as well as your communication preferences.
Need help?
Frequently Asked Questions
When is the dispatch date?
Your pre-order is scheduled to be dispatched between 6-8 weeks from your order being placed. Please note this is an estimated timeframe and not a guaranteed delivery date. Actual dispatch may vary due to production schedules, supplier availability, or other unforeseen circumstances. The estimated delivery date shown in your confirmation email may be updated if necessary, and we will keep you informed of any changes.
If you change your mind about a pre-order, you may request a refund within 3 days of placing your order. To do so, please email us at orders@maisonzee.com with your order number and refund request. Once approved, your refund will be issued to your original payment method.
Please note: after the 7-day window, pre-orders are not eligible for a refund as they are made to secure limited small-batch production. All non pre-order purchases are eligible for store credit only.
At Maison Zee, we work closely with our partners and logistics teams to ensure your order reaches you as smoothly and quickly as possible. However, occasional delays may occur due to production schedules, customs, courier issues, or other circumstances outside of our control.
Should there be any delay to your shipment, we will do our best to keep you informed and updated along the way. Please note that shipping timeframes provided at checkout are estimates and not guaranteed delivery dates.
We truly appreciate your patience and understanding; as a small brand creating limited-batch products in Morocco, occasional delays can happen, but your order is always crafted and handled with care.
Pre-Order Our Best-Seller
Full Hammam Bundle Trending Everywhere (Save 33%)
Save £29.98! This bundle is £59.99 (£89.97 if bought individually)The Miss Hammam Bundle is everywhere right now and for good reason. Loved by thousands, this is the most-requested Hammam ritual set we’ve ever released.
Experience the authentic Moroccan Hammam at home with a full ritual designed to exfoliate, detoxify, soften and glow up your skin from head to toe.
Made with 100% pure Moroccan Argan oil and ingredients trusted for centuries.
Why it’s going viral
- Instant results: smoother, softer, glowing skin
- The TikTok loved Hammam ritual everyone’s talking about
- Ethical, small batch Moroccan body care
- Luxury ingredients you won’t find in Amazon dupes
- Complete ritual with 33% bundle savings
This is the lowest price we’ve ever offered for the full Hammam experience and much cheaper than buying everything individually (worth £89.96).
Rooted in real Moroccan tradition
We’re a small, founder-led brand dedicated to doing things the right way. Every ingredient is responsibly sourced in Morocco, supporting women-led cooperatives and traditional harvesting practices.
Your pre-order helps us continue producing high quality, small batch skincare with zero waste.
What's Included :
- Argan Body Cleanser - Moroccan Black Soap (200g)
- Clay Body Mask - Ghassoul Clay (250g)
- Moroccan Kessa Glove
- Nourishing Dry Oil - Argan Oil (200ml)